News

Are you planning to send personal information overseas?

September 1, 2014 - 12:33pm

A recent media article reported that the Department of Defence had terminated the contract of a supplier after it found out the provider was processing and hosting employees’ personal information on servers hosted overseas. This contravened the conditions of the contract between the two parties.

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Some timely reminders

September 1, 2014 - 12:31pm

When asking for an extension of time it is important to request it in business days and not as an extension to a date. This will make calculating the decision’s due date much simpler for the applicant and the agency and means your decision is much less likely to inadvertently go deemed.

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Resolving privacy complaints

September 1, 2014 - 12:28pm

Privacy complaints are by their nature stressful for both the complainant and the agency.  The complainant is often upset about the manner in which their personal information has been handled, and they may feel angry with the agency while the agency is in the position of having its decision, acts or practices questioned.

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Tips for local government

September 1, 2014 - 12:25pm

Do you work for a local or regional council? Are you responsible for your council’s records management, website or information access areas? If so, here are some helpful tips for ensuring you meet your RTI and IP obligations:

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Streamlined guidelines for access and amendment

August 18, 2014 - 3:00pm

Three of OIC’s guidelines—Processing RTI Applications, Processing IP Access Applications, and Processing IP Amendment Applications—have been significantly overhauled.

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