How to deal with personal information in a pandemic

March 24, 2020 - 3:49pm

In light of the current COVID-19 pandemic, the OIC is encouraging public sector agencies to brush up on their awareness, policies and processes around information sharing.


Preventative extension requests – managing potential office closures

March 16, 2020 - 7:51am

Over the past week the Enquiries Service has received several queries about preventing applications from going deemed if an agency's offices shut down as part of COVID-19 prevention or containment. One way to prepare for any potential closure, particularly if RTI staff do not have the ability to work on applications from home, is to requests extensions of time now.


Timeframes and work from home and other arrangements

March 10, 2020 - 12:16pm

The current disaster events in Queensland may result in an increase in agency staff working from home, on leave, or redirected to alternative duties to provide essential services. This may impact on the ability of agencies to meet the timeframes prescribed under the Right to Information Act 2009 (Qld) (RTI Act) and the Information Privacy Act 2009 (Qld) (IP Act) for making decisions and handling privacy complaints.


Misuse of Information e-lecture

March 10, 2020 - 12:07pm

The misuse of both personal and confidential information by way of unauthorised access, use, and disclosure is a growing concern.  As part of meeting these concerns, OIC has released an e-lecture on the misuse of information.


New video raises awareness of information access rights

March 3, 2020 - 2:26pm

The OIC has released a new video this week to help raise awareness and inform Queenslanders about their information access rights.