News

New guideline: complaint status and outcomes

July 6, 2017 - 8:18am

OIC, in collaboration with the Queensland Ombudsman, has developed a new guideline to assist agencies to manage the privacy considerations of providing information to a complainant about the status or outcome of their complaint.

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1 July increase to fees and charges

July 3, 2017 - 7:27am

The application fee and processing charges for applications made under the Right to Information Act 2009 and the Information Privacy Act 2009 changed on 1 July 2017.

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VIDEO: Third party consultation

June 27, 2017 - 12:09pm

We have prepared a short video presentation on the basics of third party consultation. This video is designed for agency officers who make decisions under the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld).

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VIDEO: Information sharing and the IP Act

June 16, 2017 - 8:04am

Government agencies could not deliver services to the community without dealing with the personal information of community members.

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Amendments to the RTI Act and IP Act

June 6, 2017 - 7:53am

Recent amendments to the Right to Information Act 2009 (RTI Act) and Information Privacy Act 2009 (IP Act) will mean some changes in the way agencies process their applications. Many of these changes were minor, but some will impact on the processing of applications and the writing of decision letters.

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