What if an applicant sends payment in a form your agency can't accept?

September 12, 2019 - 9:46am

Under the Right to Information Act 2009 (RTI Act), a valid application must be accompanied by the application fee. However, some agencies only accept certain forms of payment or are only able to process forms of payment when they are received in specific ways. For example, an agency may only be able to accept credit card payments made over the phone.


OVIC Right to Know Day public forum & livestream

September 11, 2019 - 3:00pm

The Office of the Victorian Information Commissioner is hosting a public forum on Tuesday, 24 September at the Wheeler Centre in Melbourne to celebrate Right to Know Day 2019.


Dealing with applications for 'all documents'

September 9, 2019 - 2:32pm

Access applications under the Right to Information Act 2009 or Information Privacy Act 2009 have specific compliance requirements, which are discussed in the guideline Assessing the Terms of an Access Application.

One of the compliance requirements is that an officer of the agency must be able to identify the documents the applicant wants to access. It is not uncommon for access applications to ask for all documents about a subject.


Closer to the machine: Artificial Intelligence e-book

September 4, 2019 - 1:54pm

The Office of the Victorian Information Commissioner (OVIC) has published an e-book on the social, technological, and ethical issues surrounding the growing use of artificial intelligence (AI). The public sector is increasingly turning to AI technologies to carry out its functions, develop and inform policy, and deliver services to its citizens.


Managing High Conflict Behaviour Training

August 12, 2019 - 11:22am

To better equip information access and privacy practitioners to manage the challenges presented by unreasonable or high conflict behaviour, OIC is offering a full day workshop on understanding this behaviour and learning strategies to better deal with it as it appears in our work environment.