When can you share personal information in an emergency? Know your responsibilities
According to Get Ready Queensland, we have experienced more than 80 significant natural disaster events over the past decade such as bushfires, floods and cyclones.
Preparing and planning ahead before emergencies happen is so important.
Queensland public sector agencies and staff need to know their privacy responsibilities when it comes to sharing personal information with other agencies or emergency services.
After all, timely exchange of accurate and up-to-date information can help save lives in emergencies.
The Information Privacy Act 2009 (IP Act) contains protections and provisions for personal information Queensland public sector agencies hold while also allowing for flexibilities in emergencies where health and safety of individuals may be at risk.
Another way agencies can prepare for the disaster season is by developing an information sharing strategy. By anticipating scenarios and establishing policies, agencies can streamline responses, make better decisions, reduce privacy risks and breaches, and build greater trust with the community.
The OIC encourages public sector staff to watch this short video about privacy and emergencies. There is also further information about privacy responsibilities, flexibilities in the IP Act and tips for developing an information sharing strategy.
Resources to help agencies prepare for privacy
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- A4 Poster (PDF, 183.65 KB)
Understand the privacy flexibilities and risk
- Privacy flexibility in disaster management - information sharing scenarios
- Privacy and Public Data Audit Report
- Step-by-step guide to Privacy Impact Assessments
COVID-19
- National COVID-19 Privacy Principles
- Privacy and managing disaster events guideline
- Privacy flexibility in disaster management - information sharing scenarios
Need more help?
- Call the OIC Enquiries Service on (07) 3234 7373 or 1800 642 753
- Email the OIC Enquiries Service
- Visit the Queensland Government’s Get Ready campaign
- Visit the Queensland Disaster Management website
- Visit the Bushfires information website (for community and public sector)
- Visit the Floods information website (for community and public sector)


