Training and events

We provide professional development training courses for people working with the:

  • Right to Information Act 2009(Qld)
  • Information Privacy Act 2009 (Qld)

Our training is available through face-to-face and online delivery methods. These courses have primarily been designed for Queensland government agency employees and relate to applying the legislative framework. However, interested parties are welcome to undertake our online training courses.


No webinars currently scheduled TBA Webinar
Managing High Conflict Behaviour 11 October Brisbane
Privacy masterclass - Advanced Privacy Complaint Handling 21 October Brisbane
Access application handling training 29 October Brisbane
Privacy masterclass - Writing a decision letter TBA Brisbane
Fast Track Negotiation Skills Not scheduled Brisbane
Privacy Impact assessments Not scheduled Brisbane
Decision Writing Not scheduled Brisbane
Right to Information Act 2009 (Qld) - General awareness Open Online
Information Privacy Act 2009 (Qld) – General awareness Open Online
Public Health Agencies and the Information Privacy Act - General awareness


Privacy Complaint Management


Access Training for Decision Makers – Module 1


Access Training for Decision Makers – Module 2


Access Training for Decision Makers – Module 3
After completing the course, download the manual (PDF, 509.57 KB)


Privacy Impact Assessment video Open Online
Privacy Complaint Management video Open Online
Substantial and Unreasonable Diversion of Agency Resources Open Online
Managing high conflict behaviour recorded webinar Open Online
Privacy Impact Assessments for Health Agencies Open Online
Legal Professional Privilege (three-part series) Open Online
Decision writing Open Online
Law Enforcement and Public Safety (two-part series) Open Online
Information sharing and the IP Act Open Online
The Basics: Third party consultation Open Online
Consulting with a relevant third party Open Online

If our scheduled, online or video training does not specifically meet your needs, please contact to discuss other options.


The Solomon Lecture 28 August 2019 Brisbane
Right to Information Day 23 - 27 September 2019 Brisbane
Privacy Awareness Week 12 - 18 May 2019 Brisbane

Your privacy

When you undertake one of the OIC's online training courses your contact details are collected for the purpose of awarding you a certificate of completion and to enable you to receive course evaluation feedback. OIC will also use information about your participation in the course to monitor the effectiveness of the training course and to inform higher-level general reports on OIC’s training activities. These reports are published as part of OIC’s accountability obligations but your personal details will not be included in the reports.


Training and event opportunities become available throughout the year. Please subscribe to OIC News to receive email notification when courses become available.