Dealing with applications for 'all documents'

September 9, 2019 - 2:32pm

Access applications under the Right to Information Act 2009 or Information Privacy Act 2009 have specific compliance requirements, which are discussed in the guideline Assessing the Terms of an Access Application.

One of the compliance requirements is that an officer of the agency must be able to identify the documents the applicant wants to access. It is not uncommon for access applications to ask for all documents about a subject.


Closer to the machine: Artificial Intelligence e-book

September 4, 2019 - 1:54pm

The Office of the Victorian Information Commissioner (OVIC) has published an e-book on the social, technological, and ethical issues surrounding the growing use of artificial intelligence (AI). The public sector is increasingly turning to AI technologies to carry out its functions, develop and inform policy, and deliver services to its citizens.


Managing High Conflict Behaviour Training

August 12, 2019 - 11:22am

To better equip information access and privacy practitioners to manage the challenges presented by unreasonable or high conflict behaviour, OIC is offering a full day workshop on understanding this behaviour and learning strategies to better deal with it as it appears in our work environment.


Masterclass - Advanced Privacy Complaint Handling

August 8, 2019 - 12:58pm

We are offering an advanced privacy complaint handling workshop on Monday, 21 October 2019. While agencies may not have any control over whether a privacy complaint is made against them they have full control over how they respond to the complaint.


Photocopiers: a potential privacy risk

August 8, 2019 - 11:41am

We have all heard the stories of highly confidential or personal documents found in discarded filing cabinets or industrial rubbish bins. However, did you know the humble photocopier or multi-function printer could be the source of a privacy breach?