Remember: one access application = one decision

June 1, 2014 - 12:04pm

As a decision maker, you are only able to make one decision about access in relation to an application. This decision must deal with all of the documents relevant to the access application. The Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld) do not allow you to split the application into parts and make separate decisions because:


Out of time external review applications

June 1, 2014 - 12:01pm

You may find that OIC requests preliminary documents and assistance even when an application for external review is received outside the 20 business day statutory timeframe. This is because we are required to consider whether to exercise our discretion to accept the application ‘out of time’, which is specifically provided for by the RTI and IP Acts1.


Handle with care

June 1, 2014 - 11:46am

OIC has recently published a number of resources to help agencies handle complaints, whether it is a privacy complaint or a different type of complaint.

Just in case you missed hearing about these resources, here’s a snapshot.


Compliance Review – Rockhampton Regional Council

May 6, 2014 - 10:30am

The Office of the Information Commissioner’s compliance review report regarding the Rockhampton Regional Council was tabled in Parliament today.


Review of privacy in complaint handling systems

April 1, 2014 - 10:57am

Queensland’s Office of the Information Commissioner’s (OIC) review of privacy in government complaint handling systems was tabled in Parliament on Tuesday, 1 April 2014.