Some timely reminders

September 1, 2014 - 12:31pm

When asking for an extension of time it is important to request it in business days and not as an extension to a date. This will make calculating the decision’s due date much simpler for the applicant and the agency and means your decision is much less likely to inadvertently go deemed.


Resolving privacy complaints

September 1, 2014 - 12:28pm

Privacy complaints are by their nature stressful for both the complainant and the agency.  The complainant is often upset about the manner in which their personal information has been handled, and they may feel angry with the agency while the agency is in the position of having its decision, acts or practices questioned.


Tips for local government

September 1, 2014 - 12:25pm

Do you work for a local or regional council? Are you responsible for your council’s records management, website or information access areas? If so, here are some helpful tips for ensuring you meet your RTI and IP obligations:


Streamlined guidelines for access and amendment

August 18, 2014 - 3:00pm

Three of OIC’s guidelines—Processing RTI Applications, Processing IP Access Applications, and Processing IP Amendment Applications—have been significantly overhauled.


Privacy in the Information Age

July 25, 2014 - 9:41am

It is clear society has well and truly entered the Information Age and the way governments do business is changing as a result. But is privacy becoming a thing of the past?