September 1, 2014 - 12:31pm
When asking for an extension of time it is important to request it in business days and not as an extension to a date. This will make calculating the decision’s due date much simpler for the applicant and the agency and means your decision is much less likely to inadvertently go deemed.
September 1, 2014 - 12:28pm
Privacy complaints are by their nature stressful for both the complainant and the agency. The complainant is often upset about the manner in which their personal information has been handled, and they may feel angry with the agency while the agency is in the position of having its decision, acts or practices questioned.
September 1, 2014 - 12:25pm
Do you work for a local or regional council? Are you responsible for your council’s records management, website or information access areas? If so, here are some helpful tips for ensuring you meet your RTI and IP obligations:
August 18, 2014 - 3:00pm
Three of OIC’s guidelines—Processing RTI Applications, Processing IP Access Applications, and Processing IP Amendment Applications—have been significantly overhauled.
July 25, 2014 - 9:41am
It is clear society has well and truly entered the Information Age and the way governments do business is changing as a result. But is privacy becoming a thing of the past?