News

New Privacy Case Note 01-2015

September 16, 2015 - 2:45pm

It is a common outcome sought by privacy complainants that ‘the privacy breach that happened to them does not occur for anyone else’. Privacy complaints can be valuable pointers to areas where agency personal information management practices can be improved. Agencies that can acknowledge this value and respond to a complaint by improving its practices can often resolve the complaint on this basis. This case note deals with a recent mediated privacy complaint where the agency’s willingness to acknowledge administrative shortfalls, apologise for them and take active steps to improve its processes enabled the complaint to be resolved to the complainant’s satisfaction.

Read more...

What to do when you’ve been consulted as a third party

June 30, 2015 - 3:08pm

This Information Sheet will assist consulted third parties to understand their rights and obligations, the limitations of the consultation process, and their rights of review.

Read more...

Admin access checklist

June 30, 2015 - 3:07pm

An important part of the push model is providing administrative access to documents whenever possible.

Read more...

How to review and measure your agency’s progress in implementing RTI and IP

June 30, 2015 - 2:56pm

This guideline provides insight into how the Office of the Information Commissioner measures an agency’s compliance with the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld).

Read more...

Camera surveillance and privacy – watching out for you when you are watching out for others

May 25, 2015 - 10:14am

Closed Circuit Television (or CCTV) is used extensively by Queensland government agencies for purposes that include crime deterrence, assisting in the investigation of criminal offences and public safety.

Read more...