The art of the apology

February 9, 2016 - 3:54pm

One of our functions under the Information Privacy Act 2009 (Qld) is to provide a mediation service for privacy complaints.


Fast Track Negotiation Skills Training 21-22 March 2016

February 9, 2016 - 3:52pm

We are now offering training in negotiation skills from 21 to 22 March 2016.


Going postal: new delivery times

January 13, 2016 - 4:11pm

“…every undelivered message is a piece of space-time that lacks another end, a little bundle of effort and emotion floating freely.” -Going Postal, Terry Pratchett


Are you ready! Dealing with personal information in an emergency

January 13, 2016 - 11:51am

Disasters and other emergencies that threaten life, health, safety and/or welfare can occur without notice.


All I want for Christmas is an Information Sheet

December 22, 2015 - 2:15pm

A short, sweet, to the point letter can often be the most effective way to communicate a message. However, the Right to Information Act 2009 (RTI Act) requires applicants and third parties to be fully informed of their rights. OIC’s Information Sheets can be included with your correspondence, allowing you to keep your letters short and sweet and your applicants fully informed. Many of them were written specifically to tell applicants and third parties what they need to know about the RTI Act, including: