Quatrix

Quatrix is a secure cloud file sharing platform where files are shared over HTTPS and protected at rest using AES-256 encryption. In addition, PGP (Pretty Good Privacy) is available which ensures that no one but the intended recipient is able to access your data, providing advanced security for highly confidential files. PGP uses a pair of keys – the public key locks; the private key unlocks. Your keys are securely stored on the Quatrix platform where all private keys are encrypted using your passphrase. The passphrase is not stored or remembered by Quatrix which ensures that no one (including Quatrix staff), can ever decrypt files in transit or at rest.  More information about Quatrix is available here

Quatrix is our preferred method of transferring additional files or documents, however, you can contact OIC Registry via administration@oic.qld.gov.au or (07) 3234 7373 or 1800 642 753 to discuss alternative methods.

To utilise the Quatrix file sharing platform, you will need to Register and set up your PGP passphrase. The OIC will send you an email requesting that you generate your PGP keys.

Step 1: Register

Click on the link provided in the email; you will then be asked to Register for a Quatrix ID. Click on ‘Login or Register’ and enter your agency email address and a password. These login details will be used by all staff within your unit to send or receive files.

Step 2: Generate PGP Keys

You will then be asked to enter a passphrase to generate your PGP keys. Once you click generate, you will receive a confirmation message. It is important you remember your passphrase since files shared to you encrypted using your key can not be decrypted without it. The OIC will not have a record of your passphrase.

You are now setup to send and receive files through Quatrix.

Sending and receiving files via Quatrix

How do I send files or documents to the OIC?

OIC will send you an email containing a link to upload documents. If you have not received this email please contact OIC Registry via administration@oic.qld.gov.au or (07) 3234 7373 or 1800 642 753.

Click on the link provided and login to the Quatrix platform using your agency email address and password. Enter your message; ensure you include the OIC reference number otherwise our office will not be able to determine which matter the files belong to. Add the relevant files by clicking on ‘Add Files’ and browsing your drive or alternatively, drag and drop-in the documents. Once all of the required files have been added, click on ‘Upload and Share’.

Please note, request links are one-use only and will expire after 14 days.

How do I receive files or documents from the OIC?

You will receive an email notification from administration@oic.qld.gov.au containing a link to download the files or documents. If you have not received this email please contact OIC Registry via administration@oic.qld.gov.au or (07) 3234 7373 or 1800 642 753.

Click on ‘Download’ or on the link provided. Login to Quatrix using your agency email address and password. Click on ‘Decrypt’ for the first file and enter your PGP passphrase (it may take a few minutes for your file to decrypt depending on the file size). Click on ‘Save decrypted’ and save the file to your desired location. Repeat for any additional files (please note, you will not need to re-enter your passphrase for each file).

System requirements for Quatrix

  • Quatrix recommends the use of Chrome or Firefox to access the platform. Internet Explorer does not support PGP encryption and therefore does not offer the enhanced level of end-to-end security provided by PGP.
  • An email account to receive notification emails containing links to access the platform
  • A broadband internet connection

Security Certificate Advice

All communication and file transfers to and from the Quatrix platform site are encrypted using a RapidSSL issued certificate.

Certificate Details:

  • Certificate Provider: RapidSSL
  • Valid date: 26/06/2018 to 25/08/2019
  • Web pages covered: All URL’s with the domain suffix .quatrix.it

Please note, the valid date range will continue to change as the certificate is renewed. If you wish to check these details, click on the green padlock next to the URL and select ‘Certificate’ from the list.