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Our policies

The Office of the Information Commissioner has a number of policies and procedures which affect the services that we provide to the community, they are:

Strategies, Plans and Procedures

  • Strategic Plan (PDF, 72.71 KB) or Strategic Plan - alternative format (SVG, 4348.22 KB)
  • Risk Management Plan (PDF, 592.26 KB)
  • Public Interest Disclosure Plan
  • Open Data Strategy
  • Open Data Policy
  • Client Service Charter
  • Assurance Engagements Methodology (PDF, 631.69 KB)
  • Written Decisions
  • Individual Employee Grievance Policy and procedure
  • Regulatory policy
  • Data breach policy

Privacy and Confidentiality

  • Privacy Complaints Handling Policy
  • Confidentiality deed (PDF, 169.64 KB)
  • OIC Privacy champion policy (PDF, 178.77 KB)

Complaints resolution

  • Complaints Procedure
  • Complaints about the Information Commissioner: Section 48A of the Crime and Corruption Act 2001
  • Management of corrupt conduct allegations policy

Working at OIC

  • Managing Complex and Unreasonable Behaviour Policy
  • Victims of Crime Assistance policy
  • Declaration and Management of Conflicts of Interest  Policy
  • Declaration and Management of Conflicts of Interest Procedure
  • Gifts Benefits and Hospitality
  • Employees Engaging in Other Employment
  • Criminal history check policy
  • Domestic and Family Violence policy
  • Code of Conduct for the Queensland Public Service
  • Health, Safety and wellbeing policy
  • Working for Queensland survey results
  • RTI Act delegations (PDF, 122.73 KB)
  • IP Act delegations (PDF, 122.4 KB)

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Cultural acknowledgement

We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.


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