Open Data Strategy 2020 - 2024

The Office of the Information Commissioner (OIC) is committed to making its data available free to the community to support open, accountable and transparent government. Open Data is an important part of proactive disclosure of government-held information, and is consistent with Queensland public sector agencies’ obligations under the Right to Information Act 2009.

This Open Data Strategy sets out a four year plan of how OIC will support the Queensland Government’s Open Data initiative by publishing datasets held by OIC. It also explains how OIC will embed a culture of ‘share first’ and ‘needing to share’ its data through the whole-of-Government open data portal for the benefit of the Queensland community and private enterprise.

Strategic overview

Short and long-term goal:

The short term goal is to identify appropriate datasets that can easily be made available to the general public. The long term goal is to identify opportunities to expand on the datasets listed in Appendix 1. The Open Data Strategy will be reviewed annually to ensure it is meeting this purpose.


OIC holds limited data due to the nature of its functions and size. In addition to data of a corporate nature, OIC holds data collected or produced in relation to performance monitoring activities, training and support activities, and external review and privacy complaint functions. A large proportion of review and complaint data is not suitable for release due to legal requirements.

Principles for data release are:

  • OIC will consider all data unless it is restricted for reasons of privacy, public safety, security classification, commercial confidentiality or compliance with the law and does not represent an undue operational risk.
  • Data will be available for open use, by being freely available through the website, and links from the OIC website, and provided in formats that will promote its reuse.
  • OIC will endeavour to release data that is relevant and timely, and stored in a machine readable format suitable for public consumption.
  • Data will be released under a Creative Commons with attribution licence, unless otherwise stated on datasets.
  • OIC supports a data suitability checklist that will assist agencies to make clear decisions on which datasets will be released and what work is required to make them ready for publication.

Data characteristics

We prioritise for early release, but not limit consideration to, datasets that will provide value to the public, such as those that have one or more of the following characteristics:

  • increase the openness and transparency of government and its processes
  • capture the public interest or promote public debate
  • be used and analysed by researchers or non-government organisations
  • allow new products or services to be developed by users of the data
  • report on customer feedback and experience
  • provide geospatial or contact data.

Data Governance and Standards

So users of our data can do so effectively, OIC will ensure the data it releases will:

  • be made available in open formats such as CSV and XML
  • follow metadata standards
  • have clear usage licences
  • be published and available as soon as possible after collection
  • not compromise privacy legislation, public safety, security or commercial confidentiality
  • advise of data quality and length of time data will continue to be produced.

Risks to achieving the strategy

  • OIC’s existing business systems may not lend themselves to open data formats
  • Cultural change required to embed open data into work practices.

Future Program

OIC’s focus on data release will be driven by user need and opportunities to improve data quality by:

  • raising awareness with clients and stakeholders
  • continuing to support transparent decision making processes to ensure as much data are being released as possible and open data standards and formats are embedded in existing work practices
  • encouraging data users to provide feedback about usefulness, gaps and general satisfaction
  • reviewing data-related processes and systems and addressing issues relating to timeliness, reliability, relevance and accuracy.

Staff Awareness

Open data concepts and practices will be communicated to existing staff via induction, the Intranet and other appropriate internal communication channels.


OIC values feedback and interaction with clients and stakeholders. All feedback, requests for data or general enquiries will be managed in accordance with the OIC Client Service Charter.

Contact us:


Telephone: (07) 3234 7373 (AEST)

Postal address:Office of the Information Commissioner
PO Box 10143
Adelaide Street
Queensland 4000

Office location: Level 7
133 Mary Street
Queensland 4000

Appendix 1

DatasetDescriptionStatusFrequency of UpdateOpen Access
OIC Gifts and Benefits RegisterList of gifts and benefits received by OIC staffAvailableYearlyYes
Consultancies and contractorsList of consultancies and contractors engaged by OICAvailableYearlyYes
Overseas travelList of overseas travel by OIC staffAvailableYearlyYes
Workforce dataRepresentation of women/men (permanent position) disaggregated by annual earningsAvailableYearlyYes
Performance dashboardDetails of achieved performance levels for four core servicesAvailableMonthlyYes
Customer satisfaction survey results - agenciesAggregated results of survey of agencies of satisfaction regarding OIC servicesAvailableYearlyYes
Customer satisfaction survey results - applicantsAggregated results of survey of external review applicants for reviews finalised in previous calendar yearAvailableYearlyYes
10 years on - Results of 2018 Electronic audit of agency implementation of right to information and information privacy obligationsDetailed results of the 2018 electronic auditAvailableAs conducted - approx. three yearlyYes
Camera surveillance and privacy survey results 2015Detailed results of agency camera surveillance and privacy survey resultsAvailableAs conductedYes
Results of the 2013-14 desk top agency auditDetailed results of the 2013-14 desk top audit AvailableAs conductedYes
Results of 2013 Electronic audit of agency implementation of right to information and information privacy obligationsDetailed results of the 2013 electronic auditAvailableAs conducted – approx. three yearlyYes
Training participant survey resultsAggregated OIC training participant survey results for online training courses [and workshops, webinars, training held by OIC]AvailableYearlyYes
Results of 2010-11 electronic audit of Agency progress on Right to Information reformsDetailed results of the 2010-11 electronic auditAvailableAs conducted – approx. three yearlyYes
Desktop audit of agenciesList of agencies audited each financial year by desktop audit and type of reviewAvailableYearlyYes
Results of 2010 Survey of Public Sector Attitudes to Right to Information (XLS, 72 KB)Detailed results of 2010 Survey of Public Sector Attitudes to Right to InformationAvailableAs conductedYes
Results of the 2010 Survey of Public Awareness of RTI reforms (XLS, 58.5 KB)Detailed results of 2010 Survey of Public Awareness of RTI reformsAvailableAs conductedYes
Category and number of external review applicationsNumber of external review applications by type of application for review including historical dataAvailableYearlyYes
Number of external review applications received including ‘deemed decisions’Number of external review applications received including number and percentage of ‘deemed decisions’, including historical dataAvailableYearlyYes
Profile of external review applicants making applicationsNumber of external review applicants by category of applicant making applications including historical dataAvailableYearlyYes
External Review applications received by agency profileNumber of external review applications received from different agency sectorsAvailableYearlyYes
Outcome of external reviewsNumber of external review applications by outcome of reviewAvailableYearlyYes
Applications for external review by agencyNumber of applications for external review about specific agenciesAvailableYearlyYes
Outcomes for external review decisionsType of outcome and legislative provision for decisions to refuse access to documents under the RTI Act or the IP ActAvailableYearlyYes