Tell us your story
2019 is the 10th anniversary of the Right to Information Act and Information Privacy Act. This milestone presents an opportunity to reflect on Queensland’s journey towards a more open, transparent and accountable government that respects and protects personal information.
Throughout June we will publish a range of stories about the benefits and positive outcomes achieved through information access and privacy legislation.
Public release of government-held information
Queensland agencies such as the Mental Health Review Tribunal, Office of the Health Ombudsman and Energy and Water Ombudsman have been making progress in proactive release and administrative access.
Access to information helps land rights campaigners in Thailand
Right to information (RTI) laws around the world are helping citizens gain access to information that can inform and assist them in better understanding issues that affect them.
FOI request informs inquiry
Freedom of Information (FOI) and Right to Information (RTI) requests can help Australians access government-held information in their quest to better understand government decisions.
In the Australian Capital Territory (ACT), one resident sought documents to understand why there was a 305% increase in her property’s valuation, and consequently her rates bill.
Training minimises risk
Disclosure of personal information can have serious consequences and also damage the reputation of the agency it was entrusted to.
Educating staff through effective training can help to minimise this risk for agencies. Find out how your agency can make the most of its training (PDF, 656.86 KB)
Privacy and mobile apps
Mobile apps aim to make life easier, but they can also seek permission to access personal information stored on hand-held devices.
The Office of the Information Commissioner looked at several agencies, who have developed apps, to find out how they handle personal information collected via these apps.
Reflecting on right to information and privacy in Queensland
Over the past 10 years, the Office of the Information Commission (OIC) has been working with Queensland’s public sector to ensure strong information access and privacy protections.
The OIC recently released a report titled 10 Years on, which includes agency self-assessments of their progress. Read a snapshot of this report (PDF, 661.17 KB)
Making it easier to draft privacy statements
The Department of Justice and Attorney-General however, has developed an online tool to help draft privacy statements.
NZ leads the way in Cabinet papers proactive release
In 2018 New Zealand’s Cabinet made a commitment to proactively release its papers within 30 business days of a Cabinet decision.
What do Queenslanders know about their rights to access government information?
Australia is part of of the Open Government Partnership – an international commitment by governments to promote transparency and empower citizens.
Data breaches in the modern world
In 2018 a UK based company that manages recruitment processes, PageUp, experienced a data breach that had worldwide implications.
Some Queensland agencies suspected they might be impacted by the breach. Find out what happened (PDF, 747.48 KB)
The pursuit of transparency
Since the Right to Information Act came into effect, other legislation in Queensland has been amended to ensure greater transparency and accountability.One example of this has been amendments to the Electoral Act (1992) and Local Government Electoral Act (2011). These changes led to the creation of the Electronic Disclosure System (EDS). Read more about the EDS and the pursuit of greater transparency (PDF, 1380.66 KB)
Environmental reporting improves information access for Queenslanders
Since 1990 Queensland’s State of the Environment (SOE) Report has always been on the front foot when it comes to proactive release of information – setting a benchmark for other states and territories to follow. Read more about the benefits of adopting a push model (PDF, 969.31 KB)
Information empowers communities
A key recommendation of the 2011 review conducted by the Office of the Information Commissioner contributed to an important advance in the use of data collected by the Queensland Police Service (QPS). Find out how the release of QPS crime data over the years has been empowering communities (PDF, 789.14 KB)
Precious keepsakes recovered thanks to RTI
Find out how Sam used his right to access important information (PDF, 801.38 KB), which ultimately helped him track down his deceased wife’s stolen jewellery.
Handing over personal information
Peace of mind
After suspecting a privacy breach by her health provider, Lucy lodged a privacy complaint to find out what personal records had and had not been accessed. Find out how the Information Privacy Act helped Lucy (PDF, 821 KB)
Universities are subject to the Right to Information Act 2009
This story shines a light on how Jo’s information access request ultimately led to a greater understanding of why she didn’t pass her university exam. Find out how the Right to Information Act helped Jo (PDF, 825.81 KB)
Information access and medical records
Sometimes information access requests intersect with privacy concerns and that’s where the Office of the Information Commissioner’s early resolution process can help. Read more about Jack's information access request (PDF, 718.63 KB)