External Review case studies
- Healthcare decision maker grants administrative access to records
- Identifying key interests relevant to the access application
- Resolution through negotiated disclosure for access to deceased family member’s records
- Disclosure of documents regarding interactions between applicant and agency employees
- Understanding applicant concerns to achieve a better outcome
- Lost or destroyed documents – investigating external locations in which they may be held
- Inspection access to documents containing commercially sensitive information
- Health information - providing a summary of a deceased parent’s medical conditions to an adult child
- Releasing parts of a document addressing an applicant’s interests
