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External Review case studies
Healthcare decision maker grants administrative access to records
Identifying key interests relevant to the access application
Resolution through negotiated disclosure for access to deceased family member’s records
Disclosure of documents regarding interactions between applicant and agency employees
Understanding applicant concerns to achieve a better outcome
Lost or destroyed documents – investigating external locations in which they may be held
Inspection access to documents containing commercially sensitive information
Health information - providing a summary of a deceased parent’s medical conditions to an adult child
Releasing parts of a document addressing an applicant’s interests