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This guideline will help you respond to and resolve privacy complaints in a way that may mean the difference between successfully resolving the complaint and it being escalated to the Office of the Information Commissioner (OIC) or onto the Queensland Civil and Administrative Tribunal (QCAT).
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Cultural acknowledgement
We pay our respects to the Aboriginal and Torres Strait Islander ancestors of this land, their spirits and their legacy. The foundations laid by these ancestors—our First Nations peoples—give strength, inspiration and courage to current and future generations towards creating a better Queensland.
© The State of Queensland (Office of the Information Commissioner Queensland) 2025
