Compliance review – Townsville City Council

We are currently reviewing the Townsville City Council to assess its approach to right to information and information privacy.  This review is part of our ongoing program of agency reviews. Wherever possible, government agencies should publish information proactively and make it readily available. This might involve a self-service facility like an online search that returns results immediately, or a client-service facility like a customer service centre.

With this in mind, we are interested in your experience about accessing information from the Townsville City Council.

Complete the survey.

Your feedback will contribute to an assessment on how the Townsville City Council meets its obligations under the Right to Information Act 2009 (Qld) (RTI Act) and Information Privacy Act 2009 (Qld) (IP Act).

If you have made a formal request to access information under the RTI Act or IP Act, our compliance review is not going to:

  • affect any application under the RTI Act or the IP Act that the Council is currently processing
  • affect any external review we are currently processing concerning a Council decision about an application; or
  • reopen or reconsider finalised applications made under the RTI Act or IP Act.

The public consultation phase of the review will close on Wednesday, 31 May 2017.

Thank you for your feedback.