Webinar: Access application handling training

This training is open to individuals who process access applications and write decisions under the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld). The training has been specifically designed for the right to information environment. Participants will learn:

  • how to process applications within the legislative framework
  • recordkeeping tips and traps
  • communication skills and techniques for dealing with applicants
  • writing reasons for decisions with a focus on the audience, purpose, required information and issue resolution.

Who will deliver the training?

The training will be facilitated by experienced Office of the Information Commissioner staff.

When and where will it be conducted?

When: 9am to 3pm, Monday 17 October 2022.

Where: Online via Microsoft Teams meeting. A link to join the webinar will be sent to registered participants on Wednesday, 12 October 2022.

There is no fee associated with this training. Registrations will close Tuesday, 11 October 2022.

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