Webinar: Access application handling training
This training is open to individuals who process access applications and write decisions under the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld). The training has been specifically designed for the right to information environment. Participants will learn:
- how to process applications within the legislative framework
- recordkeeping tips and traps
- communication skills and techniques for dealing with applicants
- writing reasons for decisions with a focus on the audience, purpose, required information and issue resolution.
Who will deliver the training?
The training will be facilitated by experienced Office of the Information Commissioner staff.
When and where will it be conducted?
When: 9am to 3pm, Tuesday 23 November 2021.
Where: Online via Microsoft Teams meeting. A link to join the webinar will be sent to registered participants on Wednesday, 17 November 2021.
REGISTRATION HAS CLOSED
There is no fee associated with this training. Registrations will close Tuesday, 16 November 2021.
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