Access application handling training

This training is open to individuals who process access applications and write decisions under the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld). The training has been specifically designed for the right to information environment. Participants will learn:

  • how to process applications within the legislative framework
  • recordkeeping tips and traps
  • communication skills and techniques for dealing with applicants
  • writing reasons for decisions with a focus on the audience, purpose, required information and issue resolution.

Who will deliver the training?

The training will be facilitated by experienced Office of the Information Commissioner staff.

When and where will it be conducted?

9am to 3pm, Tuesday 29 October 2019.
Australian Catholic University, Level 3, 229 Elizabeth Street Brisbane CBD.

There is no fee associated with this training.

Fees will only be incurred in accordance with the terms and conditions outlined below.

Numbers are limited to a maximum of 30.

NOMINATIONS HAVE CLOSED

Nominations will close on 9 October and successful participants will be notified by 21 October.

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Terms and conditions:

The delivery of this training is subject to attendance numbers. Any cancellations must be advised at least 48 hours before the training commences by emailing training@oic.qld.gov.au or by phoning 07 3234 7373. If notice is not given the Office of the Information Commissioner reserves the right to charge any associated costs to you or your agency.