If you need help with issues outside of the OIC’s powers, one of these organisations may be able to assist you:
Privacy or cybercrime complaints
| Issue | Organisation |
|---|---|
Privacy complaints about Commonwealth government agencies Privacy complaints about private businesses or organisations Privacy complaints about a private health service provider | Office of the Australian Information Commissioner |
| Report a cybercrime, incident, or vulnerability | Australian Cyber Security Centre Telephone: 1300 292 371 | Make a report |
| Report a scam | Scamwatch Report a scam by submitting this online form |
| Direct marketing or spam emails | Australian Communications and Media Authority |
Complaints or concerns with government
| Issue | Organisation |
|---|---|
Complaints about Queensland government agency actions or decisions | Queensland Ombudsman |
| Concerns about corruption by politicians or public sector officers, including misconduct by Queensland police | Crime and Corruption Commission (CCC) |
| Raise an issue about financial waste and mismanagement by a Queensland government agency | Queensland Audit Office |
| Complaints about Commonwealth government agency decisions | Commonwealth Ombudsman |
Other regulatory bodies
| Issue | Organisation |
|---|---|
Complaints about private sector employers, working conditions, and unfair dismissal | Fair Work Ombudsman Fair Work Commission Queensland Industrial Relations Commission |
| Complaints about real estate agents | Real Estate Institute of Queensland (REIQ) Telephone: (07) 3249 7347 | Email: reception@reiq.com.au (Note: only accepts complaints from REIQ members) Office of Fair Trading Telephone: 13 74 68 Email: Brisbane.OFT@justice.qld.gov.au |
| Complaints about a doctor or private health care provider | Australian Health Practitioner Regulation Agency Health Ombudsman |
| Complaints about Queensland lawyers | Legal Services Commission Telephone: 3406 7737 or 1300 655 754 |
| Complaints about human rights, discrimination, sexual harassment, vilification and victimisation | Queensland Human Rights Commission Telephone: 1300 130 670 | Email: info@qhrc.qld.gov.au |
| Complaints about goods or services purchased from a business | Telephone: 13 74 68 | Email: Brisbane.OFT@justice.qld.gov.au |
| Concerns about marketplace competition, consumer protection, fair trading and product safety | Australian Complaints Commission Telephone: 1300 302 502 | Make an enquiry |
| Complaints about banks, insurance or other financial services | Australian Financial Complaints Authority Telephone: 1800 931 678 | Email: info@acfa.org.au |
| Complaints about energy or water providers | Energy and Water Ombudsman Queensland Telephone: 1800 662 837 | Email: complaints@ewoq.com.au |
| Complaints about telephone or internet service providers | The Telecommunications Ombudsman Telephone: 1800 062 058 | Email: tio@tio.com.au |
| Complaints about a failure to uphold the Charter of Victim’s Rights | The Office of the Victims' Commissioner Telephone: 1800 714 100 |