Applications outside the scope of the Act

Privacy case note #2, 2021: Health service refuses to remove references about prior medical diagnosis

August 9, 2021 - 9:26am

The complainant had been in prolonged discussions with a health service over what she perceived to be a medical misdiagnosis recorded on her medical file. The doctor involved subsequently retracted their diagnosis and the complainant requested that all references to the diagnosis be removed. The health service refused the request to preserve the historical integrity of medical records.

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Privacy case note #1, 2021: Agency discloses information about debt to estranged family member

July 7, 2021 - 9:44am

Case notes are examples of how we work to resolve privacy complaints made to us. They are real cases that our Office has worked on and they are intended to give practitioners an idea of how we apply the Information Privacy Act 2009 (Qld) in resolving privacy disputes between complainants and respondent organisations or agencies. They will highlight interesting aspects of a particular case or discuss some aspect of the law.

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Collection of COVID-19 vaccination status

July 2, 2021 - 10:36am

We have published guidance on the collection of COVID-19 vaccination status information to assist agencies in meeting their privacy obligations and public sector employees in understanding their privacy rights.

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Routine Personal Work Information and access applications

May 14, 2021 - 3:31pm

Routine personal work information and how it interacts with access applications under the Right to Information Act 2009 (Qld) (RTI Act) and the Information Privacy Act 2009 (Qld) (IP Act) has been a recent theme in calls and emails to the Enquiries Service. We thought it might be helpful to address some of these issues with a broader audience.

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Ministerial applications when there is a change of Minister

October 19, 2020 - 8:49am

With the upcoming Queensland election, we wanted to remind departments that manage Ministerial RTI and IP applications that if there is a change of Minister—which can happen post-election regardless of whether there is a change of government—current Ministerial applications cease.

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