Community members

The Office of the Information Commissioner (OIC) promotes awareness and understanding of the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld).

Under this legislation Queensland government agencies make information available to the public:

• proactively where possible through agency publication schemes – which set out the kinds of information that are routinely available, generally on an agency’s website
• in response to a request to an agency through an administrative access scheme for specific types of agency information – for example a person’s medical records
• as a last resort, through legislative access processes, where an agency decision maker can carefully consider whether disclosure would be contrary to the public interest

The Information Privacy Act 2009 recognises the importance of protecting the personal information of individuals and provides rules for how agencies may and must handle personal information.

A range of information and resources have been developed for members of the community, including:

What if your privacy is breached

If you have been told by a Queensland government agency that your privacy may have been breached, you should act quickly to reduce your risk of harm. What to do if you’re affected by a privacy breach

Information sheets

• Access and amendment
• Privacy principles

Forms

• Apply to access or amend information
• Apply for external review of an access or amendment decision
• Make a privacy complaint

RTI and IP contact details for departments

• Right to Information and Information Privacy contacts

Other complaint agencies

Find out which organisations may be able to help you with some of the issues for which OIC has no jurisdiction.