For this section to apply, the agency must be satisfied that the document either does not exist or is unlocatable. Establishing these will generally involve undertaking all reasonable steps, and/or undertaking all reasonable searches, to locate the document.
If the document is a prescribed document as defined in section 52(4), the agency may need to search its backup system.
Refer to Documents nonexistent or unlocatable for guidance on applying this section.
Last updated: November 25, 2021