What the OIC can help with

The Queensland Office of the Information Commissioner (OIC) reviews decisions made by Queensland government agencies and Ministers made under the Queensland Right to Information Act 2009 and mediates privacy complaints made to agencies and Ministers under the Information Privacy Act 2009, as explained in these information sheets:

Other organisations who can help

If you need help with other issues, one of these organisations may be able to assist you.

Issue	Organisation
Find a lawyer or legal advice	Queensland Law Society Telephone: 1300 367 757 Email: info@qls.com.au
	Legal Aid Queensland Telephone: 1300 651 188
	National Association of Community Legal Services Telephone: (02) 9264 9595
Privacy complaints about Commonwealth government agencies	Office of the Australian Information Commissioner Telephone: 1300 363 992 Email: enquiries@oaic.gov.au
Complaints about Commonwealth government agency decisions	Commonwealth Ombudsman Telephone: 1300 362 072
Privacy complaints about a private health service provider	Office of the Australian Information Commissioner Telephone: 1300 363 992 Email: enquiries@oaic.gov.au
Complaints about a doctor or private health care provider (not privacy related)	Australian Health Practitioner Regulation Agency Telephone: 1300 419 495
	Health Ombudsman Telephone: 133 646 Email: info@oho.qld.gov.au
Complaints about Queensland government agency actions or decisions	Queensland Ombudsman Telephone: (07) 3005 7000 or 1800 068 908 Email: ombudsman@ombudsman.qld.gov.au
Concerns about corruption by politicians or public sector officers, including misconduct by Queensland police	Crime and Corruption Commission (CCC) Telephone: (07) 3360 6060 or 1800 061 611 Email: mailbox@ccc.qld.gov.au
Raise an issue about financial waste and mismanagement by a Queensland government agency	Queensland Audit Office Telephone: (07) 3149 6000 Email: qao@qao.qld.gov.au \| Raise an issue
Report a cybercrime, incident, or vulnerability	Australian Cyber Security Centre Telephone: 1300 292 371 \| Make a report
Report a scam	Scamwatch Report a scam by submitting this online form
Complaints about real estate agents	Real Estate Institute of Queensland (REIQ) Telephone: (07) 3249 7347 \| Email: reception@reiq.com.au (Note: only accepts complaints from REIQ members)
Complaints about real estate agents	Office of Fair Trading Telephone: 13 74 68 Email: Brisbane.OFT@justice.qld.gov.au
Complaints about Queensland lawyers	Legal Services Commission Telephone: 3406 7737 or 1300 655 754
Direct marketing or spam emails	Australian Communications and Media Authority Email: report@submit.spam.acma.gov.au
Complaints about private sector employers, working conditions, and unfair dismissal	Fair Work Ombudsman Telephone: 13 13 94
	Fair Work Commission Telephone: 1300 799 675
	Queensland Industrial Relations Commission Telephone: 1300 592 987
Complaints about human rights, discrimination, sexual harassment, vilification and victimisation	Queensland Human Rights Commission Telephone: 1300 130 670 Email: info@qhrc.qld.gov.au
Complaints about goods or services purchased from a business	Office of Fair Trading Telephone: 13 74 68 Email: Brisbane.OFT@justice.qld.gov.au
Concerns about marketplace competition, consumer protection, fair trading and product safety	Australian Complaints Commission Telephone: 1300 302 502 \| Make an enquiry
Complaints about banks, insurance or other financial services	Australian Financial Complaints Authority Telephone: 1800 931 678 Email: info@acfa.org.au
Complaints about energy or water providers	Energy and Water Ombudsman Queensland Telephone: 1800 662 837 Email: complaints@ewoq.com.au
Complaints about telephone or internet service providers	The Telecommunications Ombudsman Telephone: 1800 062 058 Email: tio@tio.com.au
Complaints about a failure to uphold the Charter of Victim’s Rights	The Office of the Victims' Commissioner Telephone: 1800 714 100 Email: contact@victimscommissioner.qld.gov.au

Current as at: July 1, 2025