Black and WorkCover Queensland

Application number:
1999 S0199
Decision date:
Friday, Jan 28, 2000

Black and WorkCover Queensland
(1999 S0199, 28 January 2000) 

The applicant sought review of a 'deemed refusal' by the respondent to provide access to documents from a file which the respondent was unable to locate.  The respondent made a number of submissions detailing extensive searches that had been carried out to locate the file, and discussed with staff from my office its general file management procedures.  The applicant could not suggest any further searches that should have been conducted by the respondent to locate the file. 

The Information Commissioner determined that, although the file management procedures adopted by the respondent had been found to be wanting in this instance, the search efforts made by the respondent had been reasonable in all of the circumstances of the case.