Media release: Queensland Information Commissioner Releases Desktop Audit Review Report—8 March 2011

Queensland’s Office of the Information Commissioner has released its second report in relation to performance monitoring functions under the Right to Information Act 2009 (Qld) and Information Privacy Act 2009 (Qld). The report, tabled in Parliament today, provides the results of desktop audits of agency websites across three public sectors – Queensland Government departments, local government and universities, during the period 1 January – 31 December 2010.

This first desktop review examined agencies’ websites from the perspective of a member of the community looking only at information publicly available. It is a basic review which aims to support agencies by providing information about what is being done well and which areas of compliance require improvement. The review focused on right to information (RTI) website content, including publication schemes and disclosure logs, and certain privacy requirements.

Information Commissioner Julie Kinross said “The desktop review offers an opportunity for agencies to improve their own website to ensure compliance with the legislation as well as improving service delivery.”

Key Findings include:

  • Some agencies need to improve the promotion of RTI on their websites to increase the community’s awareness and access to government held information, particularly a number of local governments and universities.
  • Some agency publication schemes need to make more information available, and on a routine basis, to be consistent with the requirement to push information out to facilitate community access to government held information.
  • Agencies generally need to provide more information to the community about the personal information that they hold about individuals, and about the collection and use of personal information.

“Agencies’ online presence has become the primary source for accessing government held information. The public sector must recognise this demand and respond accordingly”, Ms Kinross said.

Each audited agency has received a specific report on their individual results. The Desktop Audit Review Report makes general recommendations about agencies reflecting trends or widespread issues.

Media contact: Mr Steve Haigh, Manager, Training and Stakeholder Relations
Phone: 07 3405 1111