Media release: Follow-up audit report – Cairns and Hinterland Hospital and Health Service

Queensland’s Office of the Information Commissioner’s follow-up audit report of Cairns and Hinterland Hospital and Health Service was tabled in Parliament today (11 June 2019).

This report presents our findings on the Cairns and Hinterland Hospital and Health Service’s progress in implementing the five recommendations of our 2014-15 compliance review with the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld).

The Cairns and Hinterland Hospital and Health Service has fully implemented three recommendations, is progressing implementation of one recommendation and has not actioned the remaining recommendation.

Most notably, the hospital and health service has:

  • improved promotion of administrative access to information
  • improved staff training in right to information and information privacy
  • published a list of its personal information holdings, and
  • streamlined application handling, particularly applications requiring healthcare decisions.

The Information Commissioner Rachael Rangihaeata said, “The hospital and health service has made progress in improving right to information and information privacy practices.”

“The chief executive is committed to right to information and information privacy, and to continual improvement. The hospital and health service needs to ensure it embeds these improvements into everyday service delivery to the community and business practices.”, Ms Rangihaeata said.

Read the full report here

Media contact: Steve Haigh, Manager Training and Stakeholder Relations
Phone: (07) 3234 7373