Media release: Camera Surveillance and Privacy – follow-up review report

Queensland’s Office of the Information Commissioner’s (OIC) Camera Surveillance and Privacy – follow-up review report was tabled in Parliament on 2 December 2015.

In 2012-13, OIC reported on increasing use of camera surveillance in Queensland government agencies and the extent to which fixed camera surveillance systems were designed and operated with privacy considerations in mind as required by the Information Privacy Act 2009 (Qld).

This follow up review has found that progress has been made in implementing all the recommendations of the original review.

Information Commissioner Rachael Rangihaeata said, “While good progress has been made, further improvement is required by Queensland Government departments, local governments, universities, Hospital and Health Services and other public authorities to ensure compliance and to meet community expectations about safeguards for handling personal information.”

Report highlights include:
* the number of fixed surveillance cameras reported has increased by 60%
* many agencies lack sufficient data security policies for handling footage
* agencies need a framework to manage requests to access footage; and
* only 20% of agencies had easy to find information about their use of camera surveillance online

“Queensland government agencies are increasingly using camera surveillance and adopting new technology such as drones, body worn cameras and other mobile cameras. It is important that all camera surveillance is designed and operated with privacy considerations in mind.”

Ms Rangihaeata said, “This follow-up review report is a timely reminder to all agencies about their obligations under the Right to Information Act 2009 and Information Privacy Act 2009; and presents agencies with an opportunity to improve practices, increase transparency and protect citizens’ personal information.”

Read the full report here

Media contact:
Steve Haigh, Manager Training and Stakeholder Relations