Media release: 10 years on: Queensland government agencies’ self-assessment of their progress in right to information and information privacy

Queensland’s Office of the Information Commissioner’s report

10 years on: Queensland government agencies’ self-assessment of their compliance with the Right to Information Act 2009 (Qld) and the Information Privacy Act 2009 (Qld).

was tabled in Parliament today (13 June 2019).

10 Years on reports on agencies’ self-assessments of their adoption of good right to information and information privacy practices for compliance with the Acts and better outcomes for the community. It summarises reported progress in implementing the legislation across the 10 years since commencement, highlights emerging trends and challenges, and guides action for the continued maturing of information access and privacy practices in Queensland to ensure agencies are well placed to meet community expectations and manage risk.

Across the 10 years, the self-assessments show agencies report positive progress towards handling applications appropriately, embedding relevant roles and responsibilities in the agency, engaging with applicants, and meeting fundamental privacy requirements.

However, agencies also reported less progress in less formal access to information, consulting with the community, monitoring performance and continuous improvement.

The core functions of information access and privacy establish a solid foundation for agencies to respond to emerging information demands and risks. To manage these emerging risks, agencies should–

  • keep pace with new types and sources of information
  • build privacy protections into the design of mobile apps and emerging technologies
  • minimise the risk of, and mitigate harm from, privacy breaches, and
  • build privacy impact assessments into all project design and management frameworks.

The Information Commissioner Rachael Rangihaeata said, “Over the last ten years, I have seen agencies embrace foundational activities for right to information and information privacy.”

“The future challenges for the digital age are to take that foundation of open access and privacy protection, and make it part of everyday business, including business delivered with new technologies. Right to information and information privacy agencies to make sure that the efficiencies of modern technology are focussed on better services to people in the community.”, Ms Rangihaeata said.

Read the full report here

Media contact: Steve Haigh, Manager Training and Stakeholder Relations
Phone: (07) 3234 7373