Webinar: Responding to a privacy complaint
The privacy complaint process can be used to communicate how both the Queensland privacy jurisdiction operates and how the agency is committed to protecting the privacy of the individuals to whom it provides services. This 1 ½ hr webinar will inform participants how to respond to a privacy complaint that demonstrates both how the agency may have been compliant with their privacy obligations and how the privacy regime complements the delivery of government services.
Two separate webinars will be delivered. The first is designed for agency officers who assess, manage and respond to privacy complaints under the Information Privacy Principles set out in the Information Privacy Act 2009 (Qld). The second is designed for Health agency officers who assess, manage and respond to privacy complaints under the National Privacy Principles set out in the Privacy Act 1988 (Cwlth).