Webinar: Dealing with difficult conduct

May 11, 2021 - 8:31am

The purpose of this workshop is to assist information access and privacy practitioners to understand and manage difficult conduct as it appears in their routine work. In this session we will cover core communication skills while also focusing on the legislative tools available to decision makers so they can make decisions that promote the objectives of the legislation. This workshop is not only about negotiating resolutions, but rather understanding how to effectively manage difficult or unreasonable conduct by one or more parties.

Find out more and register here.