Information access and medical records

June 13, 2019 - 11:08am

Sometimes information access requests intersect with privacy concerns and that’s where the Office of the Information Commissioner’s early resolution process can help.

In this example, Jack wanted access to his mother’s medical records after she passed away to find out if he was at-risk of any genetic health conditions.

The early resolution team worked with Jack and the hospital to provide a mutually beneficial outcome.

Find out how this decision was reached (PDF, 718.63 KB) and view other stories like this at our Tell us your story campaign page.