Going postal: new delivery times

January 13, 2016 - 4:11pm

“…every undelivered message is a piece of space-time that lacks another end, a little bundle of effort and emotion floating freely.”

-Going Postal, Terry Pratchett

The Right to Information Act 2009 and Chapter 3 of the Information Privacy Act 2009 require decisions to be delivered by the end of the processing period. From 4 January this year, Australia Post changed their mail delivery targets, creating three categories of postal service: Normal, Priority, and Express.

The delivery times are:

  • Normal: 1-6 business days
  • Priority: 1-4 business days
  • Express: 1 business day

In order to ensure their bundles of effort and emotion crystallise into a considered decision, decision makers will need to factor these new delivery times into their application processing timeframes.  Where decision letters cannot be sent by email, decision makers may want to consider utilising Priority or Express post, to ensure a faster delivery. OIC has adopted Priority post as its standard practice.

More information and a delivery time calculator is available on the Australia Post website