Critical privacy issues examined at Operation Impala public hearings

February 11, 2020 - 10:07am

The OIC attended the Crime and Corruption Commission’s (CCC) Operation Impala public hearings in November 2019, which examined the improper access and dissemination of confidential information by public sector agencies.

Operation Impala will use case studies to identify opportunities for reform and the CCC intends to table a public report in Parliament.

Key privacy matters canvassed during the hearings included:

  • appropriate training and awareness for employees about their obligations and consequences
  • information management systems including security and monitoring, including systems for proactive and reactive auditing of access to personal information
  • notification of privacy breaches
  • adequacy of complaint and remedy mechanisms for privacy breaches.

The public hearings looked at various components of information management within the Queensland Police Service, Queensland Corrective Services, Department of Education, Department of Health (including selected Health and Hospital Services) and Department of Transport and Main Roads, and examined key issues with a range of experts from across Australia.

OIC provided a submission in response to the issues paper and Information Commissioner Rachael Rangihaeata and Privacy Commissioner Phil Green attended hearings to give evidence.

Visit the CCC’s website for further information about Operation Impala, transcripts of evidence provided at the public hearings, and the OIC’s submission. You can also view the OIC’s submission on our website.