Access to information by means other than a formal access application

September 24, 2021 - 1:10pm

The Right to Information Act 2009 (Qld) is about more than just formal application handling. It’s about building community trust and confidence in government through greater openness, accountability and transparency.

Releasing information by means other than a formal access application under the Right to Information or Information Privacy Acts (IP Act) is called Administrative access.

Administrative access:

  • reduces time and resources processing individual information requests
  • gets information into the community faster
  • demonstrates your agency’s commitment to open, accountable and transparent government.

So how does administrative access work?

Administrative access schemes are generally reactive, ie, agencies respond to requests for information. They also include pro-disclosure schemes where agencies publish information proactively. These include publication schemes, libraries and public information updates.

Many agencies have a framework in place for administratively releasing commonly requested information.  The framework may address release of broad classes of documents and may delegate authority to approve the release of others.

The framework should also include policies and procedures to help staff understand their roles and responsibilities and consider information security including the privacy principles within the Information Privacy Act.

Learn more - read the administrative access guideline