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Privacy Policy

Information Privacy and the Office of the Information Commissioner

The Queensland Government introduced privacy legislation which applies to the Queensland public sector—the Information Privacy Act 2009. The Information Privacy Act contains a number of privacy principles which set out how agencies may and must handle personal information. Personal information means any information where your identity is apparent or can reasonably be ascertained.

The Office Privacy Plan (PDF, 170KB) sets out details of how the Office handles personal information and the types of personal information it holds.

Website Privacy and Security Statement

The Office of the Information Commissioner (the Office) is committed to protecting user privacy. We understand and appreciate that visitors to, and users of, this website, are concerned about their privacy and the confidentiality and security of information they provide to us.

Our policy is to respect and protect the privacy of our website users and, as a general rule, we do not collect personal information about you when you visit our site. You are able to visit our site without revealing any of your personal information.

Information Collected

When you visit our site to read or download information, our web measurement tool and Internet Service Providers record anonymous information for statistical purposes including:

  • your server and IP address
  • the name of the top level domain (for example, .gov, .com, .edu, .au)
  • the type of browser used
  • the date and time you accessed the site
  • the pages accessed and documents downloaded
  • the previous site you visited.

These statistics provide information to assist us to make improvements to the content and structure of our website.

We may also collect personal information that you choose to give us via online forms, blog comments or by email for example:

  • You may subscribe to electronic mailing lists (RSS feeds)
  • You may subscribe to participate in blog discussions
  • You may register to participate in training or an event through our online forms.

No attempt will be made to identify your personal details except in the event of an investigation when a law enforcement agency may exercise legal autority to inspect our Internet Service Provider’s logs.

Email correspondence

Email correspondence sent to this site may be treated as a public record and retained as required by the Public Records Act 2002 and other relevant legislation.

Your email address details will not be added to a mailing list (unless you so request), nor will we disclose these details to third parties without your consent, unless required by law. Email messages may be monitored by our information technology staff for system trouble-shooting and maintenance purposes.

Cookies

Cookies are text files that a website can transfer to your computer when you access information on that site. Cookies allow websites to recognise you as you browse their website.

The Office uses Google Analytics to gather statistics about how the website is accessed. Google Analytics uses cookies to gather information for the purpose of providing statistical reporting.

The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers located outside of Australia. No personally identifying information is recorded or provided to Google. If you are logged in to the Office's website, information about your user account is NOT linked to data recorded by Google Analytics and is NOT provided to Google.

Information gathered using the Google Analytics cookie includes:

  • the number of visitors to the Office's website
  • how visitors arrive at the Office's website, for example did they type the address in directly, follow a link from another webpage, or arrive via a search engine
  • the number of times each page is viewed and for how long
  • time and date of visit
  • geographical location of the visitor
  • information about what browser was used to view the Office's site and the operating system of the computer
  • information about whether the browser supports Java and Flash
  • the speed of the user's internet connection.

View a Google Analytics example report (PDF, 106KB)

Use and disclosure

We will only use personal information collected via our website for the purposes for which it was given to us and for related, internal management purposes.

We do not share personal information about you with other government agencies, organisations or anyone else unless one of the following applies:

  • You have consented
  • You’d expect us to, or we have told you we will
  • It is required or authorised by law
  • It will prevent or lessen a serious and imminent threat to somebody’s life or health
  • The disclosure is reasonably necessary for law enforcement, or for the protection of public revenue.

Security

We take strong precautions to protect your data from loss, unauthorised access, use, modification or disclosure, and against other misuse. However, this site does not provide facilities for securely transmitting information across the Internet.

Links to other sites

This website contains links to other websites. The Office is not responsible for the content and privacy practices of other websites.